We at And Other Essentials know how important it is to receive your order in the finest condition, and on time. So we use multiple networks of courier partners to deliver your products to you as early as possible. Our delivery executives will attempt to deliver your product/s to you from Monday – Friday 10am – 7pm. At the moment our delivery executives do not deliver on Sunday & Bank holidays. Our shipping policy as below.
Carriers: We use a variety of carrier such as Fedex, DHL and Aramex to deliver your products. For regions that our delivery partners do not serve, we will use an alternate means to deliver your parcel to you, details of which will be shared with you via email. Depending upon the location, the product is shipped to you within 1-3 days and you should receive the parcel between 3 – 7 working days.
Shipping Rates: Free shipping and COD across all products on a minimum value of Rs. 500. A flat Rs. 60 for shipping and a convenience charge of Rs. 50 for COD on order below Rs. 500 would be charged.
Back Orders: In case an item from your order is out of stock after you’ve placed an order, we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. Alternatively our customer support team will reach out to you incase you would like to replace it with another product. You will not be charged any additional shipping and handling for the second shipment.
COD: COD is applicable for a maximum of Rs. 10,000 only. For order below Rs. 500, a minimum Rs. 60 will be charged as a convenience fee towards COD. For order above Rs. 500, we do not charge a convenience fee. At the time of delivery, you cannot open the box without having already made the payment to the delivery executive first. If the product box is open, please do not accept the order and get in touch with us via call immediately.
No credit/debit cards are accepted in Cash on Delivery at the moment but we are in the process of setting up this facility to offer you more convenience.
Please note: The pin code shared for Cash on Delivery should be within our serviceable area. If the pin code doesn’t fall under such area any online means of payment needs to be used. We currently only ship Pan India. If you would like to order a product and are based out of India, feel free to write to us and we will try our best to deliver on case to case basis with an additional shipping and handling fee.
And Other Essentials reserves the right to cancel any order without explanation for doing under the circumstances where the requirement could not be met. We will ensure that any communication of cancellation of an order or any applicable refund will be made via registered email.
For any queries, feel free to reach us at email@example.com or +91 9769665838.